Cancellation and Refund
- The cancellation protection feature entitles the user to an enhanced refund policy on buying digital badges through the Yosync Platform.
- The Cancellation Protect feature is available only for a limited number of digital badges.
- In case you opt for Cancellation Protect during the purchase of digital badges on Yosync:
- Cancellations will be considered only if the request is made up to 2 hours prior to purchase.
- No cancellations are entertained for requests post receiving the transaction id and details of the badges.
- Upon cancellation up to 2 hours, you will 100% refund of the price only in your source bank account within 7-10 working days.
- Refund will only be given for digital badge amount, any additional amount paid for Cancellation Protect, a convenience fee, will be non-refundable. Partial cancellation of an order will not be allowed.
- Benefits of any applied promo code on the purchase will be considered as redeemed/fulfilled if the purchase is cancelled by the customer
- Cancellation Protect charges are non-refundable even if the order isn’t cancelled
- Cancellation Protect is a promotional offer by Takshay Labs Pvt Ltd. (Yosync) and it reserves the right to alter the terms or discontinue the offer at any time without prior notice
- Yosync may suspend any user’s ability to participate in the program at any time for any reason at its discretion.
- In case of any issues, the interpretation of Yosync will be considered final.
Badges Cancellation Policy
- Yosync may choose to provide flexibility for cancellation at its own discretion. These details would be available to customers at the time of purchase. Customers should check the complete details before proceeding to payment.
- Yosync may change the refund slab of badge cancellation without any prior information and may vary from time to time. The benefits of Yosync cancellation policy would be passed on to customers as it is and Takshay Labs Pvt Ltd. has no rights/control over the cancellation policy
- Charges for the cancellation policy provided by Yosync may vary from time to time or based on the customer’s purchase. Takshay Labs Pvt Ltd has no rights/control over it
- Yosync may choose to provide such cancellation policy benefits to all or some selective users at their own discretion.
- In case of any request for purchase of badges invoice, if it is cancelled through Yosync, you may reach out to the Yosync team at support@yosync.com
- Benefits of any applied promo code on the order will be considered as redeemed/fulfilled if the badges(s) is cancelled by the customer.